Privacy Policy
Effective Date: September 9, 2026
Last Updated: September 9, 2026
Vester Inc. (“Vester Inc.,” “Vester,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Vester Inc. collects, uses, discloses, and protects information when you visit our website, submit a form, request or schedule service, communicate with us by phone, email, or text message, or otherwise interact with our business
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Telephone or mobile number
- Property or service address
- Billing address
- Appointment information
- Service requests
- Property and pest-related information
- Photos, documents, or other information you voluntarily submit
- Communications between you and Vester Inc.
- Payment and transaction information
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, referring website, pages visited, and information collected through cookies and similar technologies.
2. How We Use Your Information
Vester Inc. may use your information to:
- Respond to inquiries
- Provide pest control, termite, and related services
- Provide estimates or information about requested services
- Schedule appointments and inspections
- Confirm appointments
- Send appointment reminders
- Communicate appointment changes or cancellations
- Provide service-related updates
- Communicate regarding inspections, technicians, estimates, invoices, and services
- Provide customer support
- Process payments
- Maintain customer and service records
- Operate and improve our website and services
- Protect against fraud, misuse, or security incidents
- Comply with applicable legal and regulatory obligations
3. SMS/Text Messaging
Vester Inc. may communicate with customers and prospective customers by SMS/text message for customer care and service-related purposes.
Text messages may include:
- Responses to customer inquiries
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Appointment changes or cancellations
- Service-related updates
- Inspection-related communications
- Technician arrival or scheduling communications
- Estimate or service-request follow-up
- Customer support communications
Vester Inc. does not use this SMS program to send marketing, advertising, offers, or promotional text messages.
Message frequency varies based on your interactions with Vester Inc.
Message and data rates may apply.
Reply HELP for help.
Reply STOP to stop receiving SMS messages.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Vester Inc.
4. SMS Consent and Privacy
Vester Inc. respects the privacy of information provided in connection with our SMS program.
Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
We may provide information to service providers that assist us in delivering customer communications, such as telecommunications providers, SMS providers, customer relationship management systems, scheduling providers, and other vendors acting on behalf of Vester Inc.
Such providers may use information only as necessary to provide their services to Vester Inc. or as otherwise permitted by applicable law.
5. Online Forms and Scheduling
Our website may allow you to:
- Submit an inquiry
- Request an inspection
- Request an estimate
- Request pest control or termite services
- Schedule an appointment
- Provide property information
- Provide contact information
- Communicate with Vester Inc.
Information submitted through our website may be processed by third-party technology providers acting on our behalf.
Where SMS consent is offered through a website form, customers will be provided with applicable SMS disclosures before opting in.
SMS consent is voluntary and is not a condition of purchasing services.
6. Customer-Initiated Text Messages
Customers may also initiate a conversation with Vester Inc. by sending a text message to our published business telephone number.
When you initiate a text conversation with Vester Inc., we may respond to your inquiry and continue communicating with you regarding the applicable customer-care or service-related matter.
You may reply STOP at any time to stop receiving text messages.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Operate website functionality
- Understand website traffic and usage
- Improve website performance
- Maintain website security
- Measure the effectiveness of our website and other business activities
You may be able to control certain cookies through your browser settings.
8. How We Share Information
Vester Inc. does not sell personal information as part of our ordinary business operations.
We may disclose personal information to service providers that assist us with:
- Website hosting
- Appointment scheduling
- Customer relationship management
- Telephone and SMS communications
- Payment processing
- Analytics
- Information technology
- Security
- Business administration
We may also disclose information when reasonably necessary to:
- Comply with applicable law or legal process
- Protect the rights, property, or safety of Vester Inc., our customers, or others
- Detect or prevent fraud or security incidents
- Complete a merger, acquisition, financing, reorganization, sale, or transfer involving some or all of our business
9. Payment Information
Payment transactions may be processed through third-party payment providers.
Those providers may collect and process payment information according to their own terms and privacy policies.
10. Data Security
Vester Inc. maintains reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
11. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on which laws apply, these rights may include the ability to request access to, correction of, or deletion of certain personal information and information concerning how personal information is collected, used, or disclosed.
Requests may be submitted using the contact information below.
Vester Inc. will not unlawfully discriminate against an individual for exercising applicable privacy rights.
12. Children's Privacy
Our website and services are intended for individuals seeking property-related pest control and termite services and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13.
13. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Vester Inc. is not responsible for the privacy, security, or content practices of those third parties.
14. Changes to This Privacy Policy
Vester Inc. may update this Privacy Policy periodically.
Changes will be posted on this page along with an updated effective or revision date.
15. Contact Us
Questions regarding this Privacy Policy may be directed to:
Vester Inc.
San Diego, California
Phone: (858) 793-3471
Email: info@vesterpest.com
